Complete Guide to Session Management | Planadar Help
Complete Guide to Session Management
Overview
Sessions are the building blocks of your event schedule. They allow you to organize talks, workshops, panels, and activities with speakers, locations, and time slots.
Key Benefits:
- Create multi-track agendas
- Enable audience interaction (Q&A, polls)
- Track attendance per session
- Analyze engagement metrics
- Manage speakers and resources
Creating Sessions
During Event Creation
Step 1: Access Session Builder
- Navigate to "Create Event" form
- Complete basic event details first
- Proceed to "Sessions & Schedule" tab
Step 2: Add Your First Session
- Click "Add Session" button
- Fill in required fields:
- Title: Descriptive session name
- Description: What attendees will learn
- Date & Time: Start and end times
- Location/Room: Physical or virtual location
- Track: Optional category (e.g., Technical, Marketing)
Step 3: Add Speaker Information (Optional)
- Speaker name
- Speaker bio
- Speaker photo/avatar
Step 4: Configure Session Settings
- Enable Q&A (allows audience questions)
- Enable Live Polling
- Set capacity limits
- Mark as featured session
After Event Creation
Edit Existing Sessions:
- Go to Event Details page
- Navigate to "Sessions" tab
- Click "Edit" on any session
- Or use "Add Session" to create more
Session Scheduling Best Practices
Creating Multi-Track Agendas
Use Tracks to Organize:
- Technical Track
- Business Track
- Networking Track
- Workshop Track
Avoid Overlapping Popular Sessions:
- Check analytics from past events
- Survey attendees beforehand
- Leave buffer time between sessions
Time Management:
- Standard sessions: 45-60 minutes
- Workshops: 90-120 minutes
- Keynotes: 30-45 minutes
- Breaks: 15-30 minutes every 2-3 hours
Room Assignments
Match Room to Expected Audience:
- Popular speakers → Large venues
- Technical workshops → Computer labs
- Networking sessions → Open spaces
- Breakout discussions → Small rooms
Include Clear Directions:
- Room names/numbers
- Floor levels
- Nearby landmarks
- Interactive maps (if available)
Live Polling
Live polls engage your audience in real-time during sessions.
Creating a Poll
Access: Organizer Admin → Live Polling
Steps:
- Select your event
- Click "Create New Poll"
- Enter poll question
- Add answer options (2-10 choices)
- Link to specific session (optional)
- Set duration or keep open-ended
Managing Active Polls
During the Session:
- Go to poll dashboard
- Click "Start Poll" to make it live
- Monitor responses in real-time
- Display results to audience
- Close poll when ready
Poll Options:
- Multiple choice (single answer)
- Multiple choice (multiple answers)
- Open-ended text responses
- Rating scales (1-5 stars)
Viewing Results
Real-Time Dashboard:
- See responses as they come in
- View percentage breakdowns
- Export results to CSV
- Share results with attendees
Pro Tip: Use polls for feedback, topic selection, or quick surveys!
Session Q&A
Enable attendees to ask questions during or after sessions.
Enabling Q&A
For a Single Session:
- Edit session settings
- Toggle "Enable Q&A"
- Save changes
For All Sessions:
- Set default in event settings
- Individual sessions can override
Managing Questions
Moderation Tools:
- Approve questions before displaying
- Mark questions as answered
- Highlight important questions
- Delete spam or inappropriate content
Display Options:
- Show on attendee app
- Project on screen during session
- Send to speaker device
- Archive after session
Q&A Best Practices
Before the Session:
- Announce Q&A availability
- Encourage early submissions
- Review pre-submitted questions
During the Session:
- Monitor incoming questions
- Group similar questions
- Prioritize based on upvotes
- Allocate time for Q&A segment
After the Session:
- Archive answered questions
- Follow up on unanswered questions
- Share Q&A recap with attendees
Session Check-Ins
Track attendance for individual sessions beyond the main event check-in.
Generating Session QR Codes
Access: Organizer Admin → Session Check-Ins
Steps:
- Select event
- Choose session
- Click "Generate QR Code"
- Download high-res image
- Print and display at session entrance
Tracking Session Attendance
Real-Time Monitoring:
- View check-ins as they happen
- See who's attending which sessions
- Identify no-shows
- Track capacity utilization
Check-In Methods:
- QR code scan at entrance
- Manual check-in by organizer
- Automatic check-in via beacon (if enabled)
Session Analytics
Attendance Metrics:
- Total attendees per session
- Check-in rate vs. registrations
- Peak attendance times
- Late arrivals tracking
Engagement Metrics:
- Q&A participation
- Poll response rates
- Session ratings
- Feedback submissions
Speaker Management
Adding Speakers
Individual Speakers:
- Enter during session creation
- Or edit existing sessions
- Include name, bio, photo, title
Multiple Speakers:
- Add co-presenters to sessions
- Designate primary speaker
- Share session materials access
Speaker Resources
Provide Speakers With:
- Session QR codes
- Presentation guidelines
- Room setup details
- Tech support contact
- Schedule of their sessions
Speaker Portal (Coming Soon)
Future feature allowing speakers to:
- Update their own bios
- Upload presentation materials
- View session analytics
- Respond to Q&A questions
Session Analytics & Reports
Accessing Analytics
Navigate To: Organizer Admin → Analytics → Session Reports
Key Metrics
Attendance:
- Most popular sessions
- Lowest attended sessions
- Average attendance rate
- Capacity utilization
Engagement:
- Q&A questions per session
- Poll participation rates
- Session ratings (if enabled)
- Feedback sentiment
Trends:
- Peak attendance times
- Drop-off points
- Track performance comparison
- Speaker performance
Exporting Data
Export Options:
- CSV format for spreadsheets
- PDF reports for stakeholders
- Raw data for custom analysis
- Scheduled email reports
Available Reports:
- Session attendance summary
- Individual attendee session history
- Speaker performance report
- Engagement metrics by session
Advanced Features
Session Tracks
Create Track Categories:
- Technical
- Business & Strategy
- Design & UX
- Networking
- Workshops
Benefits:
- Helps attendees filter schedule
- Creates themed experiences
- Simplifies program navigation
- Enables track-specific analytics
Session Registration
For Limited Capacity Sessions:
- Enable pre-registration
- Set maximum capacity
- Manage waitlist
- Send confirmations
Automatic Notifications:
- Registration confirmation
- Reminder before session
- Room change alerts
- Cancellation notices
Recurring Sessions
For Multi-Day Events:
- Create session template
- Duplicate across days
- Adjust times automatically
- Maintain speaker assignments
Best Practices Checklist
Before Event Launch:
- ✅ All sessions have clear titles and descriptions
- ✅ Speaker information is complete
- ✅ Room assignments are finalized
- ✅ No scheduling conflicts
- ✅ Q&A and polls are enabled where needed
- ✅ Session QR codes are generated
During Event:
- ✅ Monitor session check-ins
- ✅ Moderate Q&A in real-time
- ✅ Launch polls at appropriate times
- ✅ Track attendance trends
- ✅ Handle room changes promptly
After Event:
- ✅ Review session analytics
- ✅ Collect speaker feedback
- ✅ Export attendance data
- ✅ Archive session materials
- ✅ Plan improvements for next event
Troubleshooting
Sessions Not Showing in Schedule
Possible Causes:
- Session dates outside event dates
- Session marked as "hidden"
- Browser cache issue
Solutions:
- Verify session dates match event dates
- Check session visibility settings
- Refresh page or clear cache
- Contact support if issue persists
QR Codes Not Working
Common Issues:
- Expired QR code
- Wrong event selected
- Check-in window closed
Fixes:
- Regenerate QR code
- Verify correct session selected
- Check session start time
- Ensure check-in window is open (15 min before to 30 min after start)
Q&A Not Receiving Questions
Check:
- Q&A is enabled for session
- Session is currently active
- Attendees are checked in
- App permissions are granted
Actions:
- Toggle Q&A off and on again
- Verify session timing
- Ask attendees to refresh app
- Check for connectivity issues
Low Session Attendance
Strategies to Improve:
- Send reminder notifications 1 hour before
- Highlight sessions on event app homepage
- Offer incentives (gamification points)
- Create compelling session descriptions
- Feature popular speakers
- Avoid conflicts with other popular sessions
Getting Help
Need Assistance?
- Visit the Help Center
- Browse Knowledge Base
- Submit a Support Ticket
- Email: support@planadar.com
Pro Tip: Use session analytics to continuously improve your event programming!