Rewards Store: Earn Points & Redeem Perks | Planadar Help

Rewards Store: Earn Points & Redeem Perks

The Planadar Rewards Store turns your event engagement into tangible benefits. Every action you take earns points that you can redeem for exclusive perks!

Understanding Points

Available Points vs. Total Points

Available Points:

• Current balance you can spend
• Shows in top right of Rewards Store
• Decreases when you redeem rewards

Total Points (Lifetime):

• All points earned since joining
• Shown on leaderboards
• Never decreases
• Measure of overall engagement

Example:

• Earned 1,000 points total
• Redeemed 300 points
• Available: 700 points
• Total: 1,000 points (for leaderboard)

Earning Points

Quick Points Guide

Profile Actions:

• Complete profile: 100 points (one-time)
• Add profile photo: 50 points
• Verify email: 25 points

Event Participation:

• Register for event: 50 points
• Check into event: 50 points + streak bonus
• Session check-in: 25 points per session
• Rate event: 30 points
• Write detailed review: 50 points

Networking:

• Accept connection: 20 points
• Send first message: 10 points
• Share digital card: 5 points
• Attend networking session: 40 points

Engagement:

• Vote in poll: 10 points
• Ask Q&A question: 15 points
• Post in discussion: 20 points
• Get discussion upvoted: 5 points per upvote

Challenges:

• Complete daily challenge: 50-100 points
• Complete weekly challenge: 200-500 points
• Complete special challenge: Up to 1,000 points

Streaks:

• 7-day streak: 2x multiplier
• 30-day streak: 3x multiplier
• 90-day streak: 5x multiplier

Referrals:

• Friend registers: 100 points
• Friend attends first event: 200 points bonus

Point Multipliers

Streak Multipliers:

• Active streak = Bonus multiplier on all points
• Example: Check-in (50 pts) × 2x streak = 100 points earned

Event Multipliers:

• Premium events may offer 2-5x points
• Special occasions (holidays): 2x points
• Shown on event card

VIP Status Multipliers:

• Silver (Level 5+): 1.2x multiplier
• Gold (Level 10+): 1.5x multiplier
• Platinum (Level 20+): 2x multiplier

Browsing the Rewards Store

Accessing the Store

1. Navigate to Dashboard
2. Click Rewards Store in sidebar
3. Browse available rewards
4. Filter by category

Reward Categories

Digital Perks:

• Profile badge upgrades
• Premium profile themes
• Custom profile URL
• Featured profile placement
• Priority support

Event Benefits:

• Early access to event registration
• VIP event tickets
• Meet & greet sessions
• Exclusive networking lounges
• Front-row seating vouchers

Professional Development:

• Free webinar access
• Certificate courses (50% off)
• Premium content subscriptions
• One-on-one mentorship sessions
• Resume review service

Swag & Physical:

• Branded merchandise (t-shirts, hoodies)
• Event goodie bags
• Tech accessories (USB drives, chargers)
• Coffee shop gift cards
• Restaurant vouchers

Donations (Give Back):

• Donate points to charity
• Support community events
• Fund scholarship programs
• Contribute to causes

Reward Details

Each Reward Shows:

• Cost (in points)
• Availability (limited or unlimited)
• Description of what you get
• Redemption instructions
• Expiration date (if any)
• User reviews/ratings

Redeeming Rewards

Redemption Process

1. Browse Store: Find reward you want
2. Check Balance: Ensure enough available points
3. Click Redeem: Opens confirmation dialog
4. Review Details: Check what you're getting
5. Confirm: Click "Redeem Now"
6. Success: Points deducted, reward activated

After Redemption

Digital Rewards:

• Instant activation
• Applied to your account immediately
• Check Profile → My Rewards

Physical Rewards:

• Confirmation email sent
• Provide shipping address
• Track shipment in redemption history
• Delivery: 5-14 business days

Event Benefits:

• Voucher code sent via email
• Use code at event registration
• Show confirmation at event check-in

Redemption History

View Your Redemptions:

1. Go to Dashboard → Rewards
2. Click Redemption History tab
3. See all past redemptions
4. Track status (pending/completed/shipped)

Redemption Status:

• ⏳ Pending: Being processed
• ✅ Completed: Activated/delivered
• 📦 Shipped: On the way (physical items)
• ❌ Cancelled: Refunded to your account

Managing Your Rewards

Active Rewards

View Active Benefits:

• Go to Profile → My Rewards
• See all active perks
• Check expiration dates
• Use/activate rewards

Expiring Soon Alert:

• Notification 7 days before expiry
• Reminder to use or lose
• Check regularly to maximize value

Points Strategy

Save vs. Spend:

• Save: For big rewards (1,000+ points)
• Spend: Small rewards as motivation
• Balance: Mix of both

Smart Redemption:

1. Prioritize: Event benefits > Physical swag
2. Timing: Redeem event perks before registration opens
3. Value: Calculate points-to-dollar ratio
4. Need: Redeem things you'll actually use

Example Calculation:

• 500 points = $25 gift card = 20 points per dollar
• 800 points = VIP ticket worth $100 = 8 points per dollar
• VIP ticket is better value!

Special Promotions

Flash Sales

Limited-Time Offers:

• 50% off select rewards
• Exclusive items (first-come, first-served)
• Bonus point events
• Announced via email and notifications

How to Catch Them:

• Enable push notifications
• Check store weekly
• Follow Planadar social media
• Join Discord community

Seasonal Rewards

Holiday Specials:

• Valentine's Day: Partner event tickets
• Summer: Conference season bonuses
• Black Friday: 2x points on redemptions
• Year-End: Exclusive thank-you rewards

Tips for Maximizing Rewards

Fast Point Accumulation

1. Daily Login: Even if just to check in (+5 pts/day)
2. Complete Challenges: Check daily for new ones
3. Engage Actively: Polls, Q&A, discussions
4. Attend Events: Check into every session
5. Build Streaks: Consistent engagement = multipliers
6. Network Heavily: Connect with everyone you meet
7. Referrals: Invite friends to join

Realistic Goals:

• Casual user: 500 points/month
• Active user: 1,500 points/month
• Power user: 3,000+ points/month

Reward Optimization

Best Value Rewards:

1. Event VIP tickets (huge savings)
2. Early access registration (limited events)
3. Professional development courses
4. Premium profile features
5. Donation to causes (feel-good factor)

Avoid Trap Rewards:

• Low-value swag (not worth high points)
• Generic gift cards (better value elsewhere)
• Expired/soon-expiring items

Troubleshooting

Points Not Credited

Check First:

1. Points may take up to 24 hours to process
2. Check Dashboard → Activity Log
3. Verify you completed action fully

Still Missing?

• Submit support ticket with details
• Provide screenshots/proof
• Response within 48 hours

Redemption Failed

Common Issues:

• Insufficient points (check available vs. total)
• Reward sold out (limited availability)
• Technical error (try again)

Resolution:

• Refresh page and try again
• Clear browser cache
• Contact support if persists

Reward Not Received

For Digital Rewards:

• Check spam folder for email
• Look in Profile → My Rewards
• May take up to 24 hours to activate

For Physical Rewards:

• Check redemption history for tracking
• Shipping: 5-14 business days
• Contact support after 14 days

Fair Play & Terms

Anti-Abuse Rules:

• No point farming (fake actions)
• No multiple accounts
• No point transfers between users
• Violation = Account suspension + point forfeiture

Expiration Policy:

• Points don't expire (lifetime balance)
• Redeemed rewards may have expiration dates
• Check individual reward terms

Refund Policy:

• Digital rewards: No refunds after activation
• Physical rewards: Refund before shipping
• Event benefits: Refund up to 7 days before event

Success Metric: Aim to earn and redeem at least 500 points per month for active engagement rewards!