Reserving a Seat in a Session | Planadar Help

Reserving a Seat in a Session

Some sessions ask you to reserve a seat first, so the room is not over-full. The organizer decides which sessions need one; every other session is open to everyone and shows no reservation button.

Reserve a seat

1. Register for the event first. Only people who hold a ticket for the event can reserve a seat (you cannot reserve one without a ticket).
2. Open the event page and find the Event Agenda on the Overview tab. Sessions that need a seat carry a Reservation required badge.
3. Open the session and click Reserve a seat.

You see Seat reserved on the agenda, "Your seat is reserved" inside the session, and you get a confirmation email. If the organizer limited the seats, the session shows how many are left ("12 of 30 seats left").

When a session is full

• If the organizer allows a waitlist, the button says Join waitlist. You join at the end of the line and see your number ("You're on the waitlist, number 3").
• When a seat opens up (someone gives theirs up, the organizer adds seats or takes a person off, or a ticket for the event is cancelled), the person who has waited longest gets it automatically. There is nothing to claim and no time limit: you simply have the seat, your agenda changes to Seat reserved, and you get an email.
• If the organizer does not allow a waitlist, the button says Session full.
• At a hybrid event the organizer can give a session seats for the room and for the stream separately. Then the session shows how many seats are left for your way of attending ("3 of 50 seats left for in-person attendees"), and when your side is full it says so ("Full for in-person attendees"): you can still join the waitlist for it, and the other side is not affected. Your side is the way you chose to attend when you registered for the event.

Give a seat up, or leave the waitlist

Open the session and click Give up my seat (or Leave waitlist), then confirm. Giving a seat up passes it to the next person in line straight away, so please do it if your plans change. If you come back later to a session that is full again, you join the waitlist at the end of the line, behind everyone who waited in the meantime.

Good to know

• A seat is a reservation, not a second ticket. It tells the organizer how many people to expect, and it does not replace your event ticket. Check-in at the session works as it always does.
• If your ticket for the event is cancelled, refunded and cancelled, or moved to somebody else, the seats you held at its sessions are released and passed on.
• You get a reminder email before a session you hold a seat for, as your notification settings allow.