Emergency Management & Safety Broadcasts | Planadar Help

Emergency Management & Safety Broadcasts

Available on the Professional and Scale plans, the Emergency Management suite ensures the safety of all attendees through structured protocols and instant notifications.

Configuring Safety Protocols

1. Navigate to Organizer Panel → Emergency.
2. Enter emergency phone numbers (medical, security, platform support).
3. Create safety checklists (evacuation routes, assembly points, medical tent locations).
4. Save the information. It becomes available to attendees on the Emergency tab of the event page.

Broadcasting Emergency Alerts

In case of an urgent update (e.g. weather evacuation, schedule shift, lost child):

1. Go to Organizer Panel → Emergency.
2. Type a title and message (keep it concise).
3. Click Send. Every attendee on the event receives it.

Know what this does and does not do. A broadcast creates an in-app notification, which attendees see in their notification bell on the Planadar site or app. It does not send SMS, it does not send a phone push notification, and it does not send email. Someone who is not looking at Planadar will not be interrupted by it.

So do not make it your only channel in a real emergency. Use the venue's PA system, staff on the ground and local emergency services first; treat the broadcast as the written record attendees can refer back to — evacuation point, what happened, what to do next.